Industries · Houston TX

IT Services for Dental Offices in Houston, TX

Zero downtime during patient hours. HIPAA handled. Imaging that loads instantly — from a team that specializes in dental practice technology.

What We Deliver

IT Services for Dental Offices in Houston, TX

Stratos Group specializes in technology for dental practices. A dental office has needs no generic IT company plans for: digital X-rays and 3D scans that must load in seconds, practice software that cannot go down mid-appointment, patient records regulated under HIPAA, and a growing ransomware target on its back. We build, secure and monitor the whole environment — network, servers, imaging, cameras and phones — so your day runs on schedule.

Solutions

What does your business need to solve?

Tap the solution you care about to see the detail.

Solution

Ransomware & Cybersecurity

Dental practices are among the most targeted businesses for ransomware: they hold valuable patient data, run lean IT budgets and cannot afford downtime. We break the attack chain before it ever reaches your practice management system — a managed firewall with intrusion prevention at the edge, endpoint detection on every workstation, multi-factor authentication on email and remote access, and network segmentation so one infected front-desk computer can never reach your server.

WHAT THIS INCLUDES:

  • Managed firewall with intrusion prevention
  • Endpoint detection and response on every workstation
  • Multi-factor authentication on email and remote access
  • Network segmentation isolating clinical systems
  • Security guidance for front-desk staff
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Solution

24/7 Monitoring & Patching

Most practice outages are predictable: a failing drive, a full disk, an expired certificate, a missed update. We monitor your servers and workstations around the clock and patch them on a schedule that respects your appointment book, so issues get resolved overnight instead of being discovered by your first patient of the day.

WHAT THIS INCLUDES:

  • Round-the-clock server and workstation monitoring
  • Scheduled patching outside patient hours
  • Disk, backup and hardware health alerts
  • Tickets opened automatically before failures escalate
  • Monthly health reporting in plain language
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Solution

Imaging-Ready Networks

Digital X-rays, intraoral scanners and 3D cone-beam imaging move far more data than ordinary office work, and a weak network shows it first at the chair. We run certified Cat6/Cat6A cabling to every operatory, design Wi-Fi from a real on-site coverage survey, and size switching so images open instantly while the patient is still in the chair.

WHAT THIS INCLUDES:

  • Certified Cat6/Cat6A cabling to every operatory
  • Wi-Fi designed from an on-site coverage survey
  • Switching sized for 3D and intraoral imaging
  • Clean, labeled rack with full documentation
  • Support for Dentrix, Eaglesoft and Open Dental environments
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Solution

Access Control & Cameras

Physical security in a dental office has to protect staff, equipment and controlled substances without turning treatment rooms into surveillance. We install access control that keeps doors locked and logs every entry, plus cameras covering reception, hallways, supply and storage — with treatment areas deliberately kept private and HIPAA-appropriate.

WHAT THIS INCLUDES:

  • Access control on entry, supply and storage doors
  • Logged entry for every badge, fob or code
  • Cameras at reception, hallways and storage areas
  • Treatment rooms kept private and HIPAA-appropriate
  • Encrypted remote viewing from your phone
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Solution

HIPAA Backups & Recovery

A backup nobody has tested is a hope, not a safeguard. We build encrypted backups with documented recovery times, run real restore tests, and hand you the documentation your compliance lead or an auditor will ask for — including a signed Business Associate Agreement.

WHAT THIS INCLUDES:

  • Encrypted backups on site and in the cloud
  • Tested restores with documented recovery times
  • Retention aligned to your compliance policy
  • Signed Business Associate Agreement (BAA)
  • Written documentation for audits and reviews
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Solution

VoIP with Appointment Reminders

Your front desk should be caring for patients in the office, not chasing the phone. We install a business phone system with auto-attendant, call routing, automated appointment reminders and mobile extensions, so calls reach the right person the first time and no-shows drop.

WHAT THIS INCLUDES:

  • Auto-attendant and department call routing
  • Automated appointment reminders
  • Mobile extensions for doctors and managers
  • Voicemail delivered to email
  • Bilingual greetings for English and Spanish patients
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Who We Serve

Industries & Teams

🦷

General Dentistry

Reliable imaging, practice software and same-day support.

😁

Orthodontics & Specialty

Heavier 3D imaging and scanner traffic, engineered for speed.

🏥

Oral & Maxillofacial Surgery

Higher security and continuity for surgical scheduling and records.

🏢

Multi-Location & DSO Groups

One documented standard and one bilingual contact across every office.

How We Work

1

Practice Assessment

We review your imaging, servers, network, backups and security posture — free, on-site.

2

Secure & Standardize

We patch, protect, segment and document the environment around your patient schedule.

3

Monitor & Support

24/7 monitoring plus bilingual help with a contractual under-two-hour response.

Frequently Asked Questions

Do you specialize in IT for dental offices?

Yes. Dental practices are one of our focus industries — we design around imaging bandwidth, uninterrupted practice software during patient hours and HIPAA obligations, rather than applying a generic small-business IT package.

How do you protect a dental office from ransomware?

Managed firewall with intrusion prevention, endpoint detection on every workstation, MFA on email and remote access, network segmentation so one infected PC cannot reach your server, and encrypted backups that are tested for real restores.

Do you support Dentrix, Eaglesoft or Open Dental?

Yes. We build and maintain the servers, network and workstations these platforms depend on, keep them patched and monitored, and make sure imaging and records load quickly at every operatory.

Can you work without disrupting patient appointments?

Yes — that is standard for us. Installations and cutovers are sequenced around your patient schedule, including evenings, so you do not lose chair time.

Is your dental IT HIPAA compliant?

We implement and document the technical safeguards HIPAA requires — encryption, access control, segmentation, audit logging and tested backups — and we sign a BAA. Your policies and training stay with the practice; we handle the engineering and documentation.

Specialists in dental practice technology

Most IT companies sell dental offices the same package they sell a law firm or a warehouse. That is exactly why practices outgrow them. A dental office lives on imaging bandwidth, uninterrupted practice software during patient hours, and HIPAA-regulated records — three constraints a generic provider does not plan for. We scope every dental project around the operatory schedule, the imaging workload and the compliance obligation, and we install the cabling, network, cameras and phones ourselves, so one bilingual team is accountable for all of it.

That specialization shows up in the details: we do not schedule cutovers in the middle of a patient day, we size the network for 3D scans rather than email, and we document what an auditor or your compliance lead will ask for.

Ransomware and patient data: the real risk for dental offices

Dental practices have become a favorite ransomware target because they hold valuable patient data, run on small IT budgets, and cannot afford to be down. The attack usually arrives through email or an unpatched workstation, then spreads across a flat network until the practice management system is encrypted. We break that chain: managed firewall with intrusion prevention, endpoint detection on every workstation, multi-factor authentication on email and remote access, network segmentation so one infected front-desk PC cannot reach your server, and encrypted backups you can actually restore from — tested, not assumed.

Imaging, practice software and networks that keep up

Digital X-rays, intraoral scanners and 3D cone-beam imaging generate far more traffic than ordinary office work, and they are the first thing to feel a weak network. We run Cat6/Cat6A cabling to every operatory, design Wi-Fi with a real coverage plan instead of guesswork, and size switching so images open instantly at the chair. We support the environments practice management platforms need — including Dentrix, Eaglesoft and Open Dental — and keep servers patched, monitored and backed up so the software your day depends on simply works.

24/7 monitoring, access control and physical security

Protection does not stop at the firewall. We monitor servers and workstations around the clock so failures are caught before your first appointment, and we secure the physical practice as carefully as the data: access control that keeps doors locked and logs every entry, and cameras positioned at reception, hallways, supply and controlled-substance storage while keeping treatment rooms private and HIPAA-appropriate. Physical and digital security are designed together, by the same team.

Service areas for dental practices

We serve dental offices, orthodontic and specialty practices and multi-location groups across the Houston metro from Katy: Houston, Sugar Land, The Woodlands, Pearland, Cypress, Spring, Conroe and Pasadena — with the same documented standard at every office.

What Clients Say

★★★★★

We've been working with Stratos Group for more than 10 years, and they've been a reliable partner throughout that time. They helped us set up our server infrastructure and have continued to support us with IT issues, network management, and day-to-day technical needs. Whenever something comes up, their team is responsive and works quickly to get us back up and running.What I appreciate most is that they take the time to understand our business and provide practical solutions instead of just quick fixes. Having a dependable IT team gives us confidence that our systems are secure and functioning properly.If you're looking for an IT company that is knowledgeable, responsive, and easy to work with, I would recommend giving Stratos Group a call.Fernando Campos CEO, Kennedy & Campos Associates

Fernando Campos
★★★★★

Very happy with work they did. Very professional. Attention to details. They are always concern about customer needs and customer satisfaction. Thank you so much for a great work!Max

Max Machado
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